A prepaid USD card on top of a crypto wallet: how HPX actually works in practice

Updated October 2026

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The HPX card is a prepaid payment card tied to the HPX crypto wallet. You load it by depositing cryptocurrency, and the card converts your crypto into US dollars (or euros) for everyday purchases. The wallet has been around for years under the name HyperPay before rebranding to HPX in July 2025, so this is not a brand-new product, but it remains relatively unknown outside the crypto community. I went through the official help center, the App Store listing, and the user reviews to see what the card actually delivers, where the fees are, and who it makes sense for.

The conditions described here are current as of October 28, 2026.

Verdict

HPX scores 4.7 out of 10, a below-average rating that reflects one solid idea undermined by missing information and patchy feedback. The core idea is workable for a narrow audience: a USD prepaid card that spends from a crypto balance, with no need for a traditional bank account. For people who already hold crypto inside HPX and want a simple way to spend it in dollars, the card does the job. For anyone looking for a full-featured daily spending card with strong consumer protections, support in their language, and a clearly licensed issuer, the gaps are too wide.

The biggest issues are opacity around cost and oversight. The physical card carries a USD $60 annual fee deducted from the first deposit, and the card-opening fee is paid before KYC review without a published amount. The card issuer, BIN sponsor, and regulatory licences are not named in the public materials I could find. The App Store rating sits at 3.3 out of 5 from 135 ratings, and the recurring complaint pattern from those reviews, coins stuck in “reviewing” for days, withdrawals that don’t go through, accounts frozen without explanation, is the kind of feedback that should make anyone cautious before loading meaningful sums.

The card suits a specific profile: existing HPX wallet users who want a USD-denominated card for routine spending and are comfortable managing the conversion themselves. It does not suit anyone who needs a clearly regulated, multi-currency travel card with strong consumer protections, or who is in one of the restricted regions (Mainland China, Russia, Turkey, Pakistan, and others, with the list subject to change).

Who Will Actually Give You the HPX Card

The first question for any card is always the same: can you get one? For HPX, the answer depends entirely on where you live.

The help center states that applications are restricted in Mainland China, Russia, Turkey, Pakistan, and other countries, with the list subject to change as policy evolves. Users who already hold a card in one of these restricted regions are generally unaffected, “except in Russia.” The rule appears to be based on residence rather than citizenship, but the help center does not explicitly say so, and the full list of restricted regions is not published in a single place. If you are uncertain whether your country is on the list, the only reliable way to find out is to start an application and see whether your address is accepted.

The card-opening process requires a passport; national ID cards are not accepted. The name on the application must match the name on the passport exactly. You submit KYC documents, and once approved, the card arrives within 30 days. A card-opening fee is paid before the review begins, though the exact amount is not stated publicly. Proof of address and minimum age are not specified in the materials I read.

There is a gap in what the card discloses. Unlike many crypto card providers who name the licensed bank or e-money institution behind the programme, HPX does not name its card issuer, BIN sponsor, or regulatory licences. The developer listed on the App Store is CIPHERBC PTE. LTD., with HYPER BC PTE. LTD. as the copyright holder, both Singapore entities. The website hyperpay.tech redirects to hpx.com. Beyond that, the corporate and licensing structure is opaque.

How to Sign Up

The signup process follows the standard crypto card pattern: download the app, create an account, complete identity verification, and apply for the card.

The key steps are straightforward. You provide a passport (no other ID is accepted) and submit KYC. A card-opening fee is paid before the review, though the amount is not disclosed. Once approved, the card arrives within 30 days. There is no published processing timeline beyond that 30-day window, and no explanation of what happens if the application is rejected, whether the fee is refunded, for example.

What the card offers at the application stage is limited to a few product types. The App Store description mentions a USD physical card, a USD virtual card, and a USD virtual card PRO. A “Global Travel Virtual Card” is listed in a help notice as suspended for new applications. Unofficial third-party sources describe HyperCard as having both virtual and physical types in US dollars and euros, but this is not confirmed by the card’s official pages.

The fact that the card-opening fee is paid before review and the amount is not published deserves emphasis. You are committing money before you know whether you will be approved, and you do not know the exact amount you are committing.

What the HPX Card Really Costs: Fees, Limits, and Hidden Gaps

This is where the card stumbles hardest. The cost section is the weakest part of the offering, and a lot of what you would expect to find is simply missing.

The costs table summarises what the card discloses, and what it does not:

The $60 annual fee for the physical card is a concrete, disclosed number. It comes off your first deposit, which means you do not have a chance to spend that money before it is taken. If you load $200, you have $140 to start. For anyone who only wants to spend small amounts occasionally, that deduction is a significant percentage of the balance.

The card-opening fee, paid before KYC review, is a different concern. You do not know the amount in advance, and you pay it before you know whether your application will succeed. The help center does not explain whether the fee is refunded on rejection, or whether it is deducted from the card balance after approval.

What I find more concerning is the silence on conversion and FX fees. Every crypto card takes a margin when it converts your crypto into the card’s balance currency, and most take a second margin when you spend in a currency other than the card’s base currency. HPX does not publish either of these numbers. If you deposit 100 USDT and the card converts at a rate that leaves you with $97 of spendable balance, you will not see that $3 explained anywhere. You will just have less to spend.

Three everyday scenarios illustrate what the gaps mean in practice:

• Buying lunch in a café in the US with the physical card. You tap the card, the payment goes through in USD, and the only fee you can identify is the $60 annual deduction already taken. The conversion from your crypto deposit to USD happened earlier, and its cost is invisible.
• Booking a hotel in Europe. You pay in euros on a USD card. Whether HPX charges an FX fee for this is not stated, so you will not know until you check your balance afterwards. Unofficial sources do not clarify this either.
• Withdrawing cash from an ATM abroad. The App Store says “tens of thousands of ATMs worldwide,” but the fee per withdrawal and any monthly allowance are not stated. You may discover the cost only when the balance drops by more than you expected.

How to Top Up the HPX Card

Topping up starts with a crypto transfer. The card accepts deposits in USDT, BTC, and ETH, which are then converted to USD or EUR on the card itself. This is the “pre-loaded balance” model: you convert your crypto into a fiat balance first, and the card spends only that balance.

The specific networks you can use to send each token are not named in the materials I read. This is a meaningful gap. USDT, for example, can be sent on Ethereum (ERC-20), Tron (TRC-20), Solana, Polygon, Arbitrum, and others. Each network has different fees and different processing times. If you send USDT on a network HPX does not support, your funds may be lost or require manual support recovery, and blockchain transfers are irreversible. Before sending anything, you need to confirm the correct network from the app or help center directly.

The speed of conversion is also not stated. Some crypto cards credit the balance within minutes; others take hours. The help center does not say which category HPX falls into.

What is missing from the top-up story is just as important as what is there. There is no mention of bank transfers, debit card top-ups, or any fiat on-ramp. The only way to load the card appears to be through crypto deposits, which means you need to already hold crypto in a wallet, or buy it somewhere else and transfer it in. If you are not already a crypto user, the card’s top-up process is not a convenient entry point.

Paying With It Every Day

Once your card has a balance, using it should be the simple part. HPX offers both a physical USD card and a USD virtual card, with the virtual card available for online purchases or in-app payments.

The App Store listing describes the card as a prepaid card linked to a crypto wallet, converting crypto to USD or EUR for spending. The virtual card can be used for online purchases immediately upon approval, and the physical card is delivered for in-store and ATM use. The claim of “tens of thousands of ATMs worldwide” is broad and, given the silence on ATM fees, hard to evaluate without testing.

What is not stated is where the friction points will appear. Apple Pay and Google Pay support is not confirmed in the public materials. Many merchants decline prepaid cards, especially foreign-issued ones, because the BIN lookup reveals the card type and issuer country. The card’s network (Visa or Mastercard) is not stated, and the issuer country is unknown, so you cannot predict which merchants will accept it without trying.

There is no rewards or cashback programme mentioned. Some crypto cards return a small percentage of spending in crypto or stablecoins; HPX’s public materials do not mention any such benefit. If you are looking for a card that pays you back for spending, this is not it.

The app itself has a 3.3 out of 5 rating on the App Store from 135 ratings, requires iOS 15 or later, and is rated 16+. The Google Play rating was not retrieved. The app includes an off-chain wallet (platform-held, with what the developer calls an “SBC risk control system” and multi-signature co-management) and an on-chain wallet (private keys stored locally, supporting BIP32/39/44/45 standards). The developer states it collects no data from the app.

What Can Go Wrong

The risks section is where I spend the most time, because the feedback pattern from actual users is the strongest signal you have.

The App Store rating of 3.3 out of 5 from 135 ratings is a low score for a financial app. A third-party analysis of those 135 reviews rates two-thirds as negative. The recurring themes from 2022 through 2024 are consistent:

• Coins stuck in “reviewing” for days, with support tickets going unanswered.
• Inability to withdraw or transfer funds.
• Accounts frozen without explanation.
• One report of funds being moved to an unknown address.
• One report of an excessive fee being charged.
• Some positive reviews mention ease of use, but they are outnumbered.

A 2022 review calls the card a scam, describing a card charge labelled as an airline ticket and an inability to withdraw funds. The developer pointed the user to in-app or Telegram support. I could not find Trustpilot or Reddit pages specifically about HPX, only results for HyperX and HP that are unrelated.

The support channels themselves are limited. Developer replies point to the in-app Help Center (“My Work Order”) or a Telegram “Contact Us” group. The help center is at help.hpx.com with an English path, and the app lists English plus 17 other languages, though the list is not shown, and Russian is not confirmed. Support hours are not stated. If your account is frozen and the in-app ticket goes unanswered, Telegram is your fallback, which is not the kind of support structure you want for a financial product.

The corporate structure adds another layer of risk. The card issuer and BIN sponsor are not named, and the regulatory licences are not disclosed. CIPHERBC PTE. LTD. and HYPER BC PTE. LTD. are Singapore entities, but the card programme itself may be run by a different entity in a different jurisdiction. Without knowing the issuer, you do not know which regulator oversees the programme, what dispute resolution mechanisms are available, or whether your funds are protected under any safeguarding regime.

Recent news provides some context. The brand changed from HyperPay to HPX in July 2025. The Global Travel Virtual Card is suspended for new applications per a help notice. Russia is named among the restricted regions, with existing users in Russia being the explicit exception to the general “existing users are unaffected” rule. No licence or issuer events were found in my research.

The absence of a named issuer is the single biggest risk factor. If the programme shuts down, you will not know who is responsible for returning your balance, what the notice period will be, or which jurisdiction’s rules apply. The FTX and WaveCrest precedents, where entire card programmes were terminated with little notice, show how quickly this can happen.

What to Take Instead

HPX is not the only crypto card on the market, and several alternatives are more transparent about costs, licensing, and everyday usability. Here is a comparison of three cards that cover different use cases.

TokenPocket suits users in the listed European countries (Visa) or APAC regions (Mastercard) who want a virtual-only card with no extra fees beyond the 1% crypto deposit fee, which is refundable through rewards. The card is limited to EUR24 and USD24 balances, and physical cards are not mentioned.

MetaMask Card is the strongest alternative for users in the 45 listed countries. It is a Mastercard, virtual first (instant), with a Metal tier available for pre-order. The issuer is Monovate, with Crypto Life as the card provider, both named clearly. Cashback ranges from 1% (Virtual) to 3% (Metal, capped at the first $10,000 spent). It spends directly from the connected self-custody wallet on Linea, Base, Monad, or Solana. US and UK sign-ups are temporarily closed.

KAST is the option for users who want stablecoin-denominated spending with no spread and clear cashback tiers (1.5%–3% depending on membership). Stablecoin top-ups are 0%, and card spending in USD is 0%. FX fees range from 0.5% to 1.75% depending on the country and programme. The country list is not published, and the higher tiers (Premium at $1,000/year, Private at $10,000/year) are expensive.

The common thread across all three alternatives is clarity: named issuers, published fees, and clear geographic availability. HPX’s silence on these points is what costs it the comparison.

Who I Would Recommend the HPX Card To

The card makes sense for a narrow audience. If you are an existing HPX wallet user who already holds crypto in the platform, wants a simple USD prepaid card for routine spending, and is comfortable with the conversion process, the card does what it says. You load crypto, it converts to USD, and you spend. The virtual card is available for online use without waiting for a physical card, and the physical card’s $60 annual fee is a known cost you can plan for.

The card does not make sense if you are new to crypto, need a card for travel across multiple currencies, expect cashback or rewards, or want a clearly licensed issuer with strong consumer protections. The support track record from user reviews is poor, and the silence on conversion and FX fees means you will not know your true cost until after the transaction.

Before you commit, check four things: first, whether your country of residence is on the restricted list, which the help center describes as Mainland China, Russia, Turkey, Pakistan, and others; second, the current card-opening fee, which you will have to pay before KYC review; third, the conversion and FX fee structure, which may require contacting support directly to clarify; and fourth, whether the $60 annual fee for the physical card is worth the convenience compared to alternatives that publish their full cost structure upfront.

If you cannot get clear answers to those four questions, the alternatives listed above are more transparent options for most people.

Frequently Asked Questions

What is the HPX card?

The HPX card is a prepaid payment card linked to the HPX crypto wallet. You deposit cryptocurrency such as USDT, BTC, or ETH, and the card converts it into US dollars or euros for everyday spending. It is available as a physical card and a virtual card, both denominated in USD. The wallet was previously known as HyperPay before rebranding to HPX in July 2025.

Is HPX a bank?

No, HPX is not a bank. The developer behind the app is CIPHERBC PTE. LTD., a Singapore entity, and the copyright holder is HYPER BC PTE. LTD. The card’s issuing bank, BIN sponsor, and regulatory licences are not named in the public materials. This means there is no bank deposit protection for funds loaded onto the card, and the regulatory framework behind the card programme is not disclosed.

How does the HPX card work?

You create an HPX account, complete KYC with a passport, and apply for a card. A card-opening fee is paid before review. Once approved, you deposit cryptocurrency from your wallet or an exchange into your HPX account. The app converts the deposit into USD or EUR, and the card spends from that balance. The card cannot overdraw because it is prepaid: you can only spend what you have loaded.

Who owns HPX?

The app developer is CIPHERBC PTE. LTD., with HYPER BC PTE. LTD. as the copyright holder. Both are Singapore-registered entities. The card issuer and any parent companies above the developer level are not named in the public materials. The website hyperpay.tech redirects to hpx.com, which is the current brand.

Is the HPX card available in my country?

The help center says applications are restricted in Mainland China, Russia, Turkey, Pakistan, and other countries, with the list subject to change. The rule appears to be residence-based, but citizenship rules are not stated. Existing users in restricted regions are generally unaffected, except in Russia, where the restriction applies more broadly. The full list of restricted regions is not published in a single document, so the only reliable way to check is to start an application.

How do I get the HPX card?

Download the HPX app, create an account, and submit KYC with a passport. Pay the card-opening fee before review, though the amount is not published. Once approved, the card arrives within 30 days. The virtual card may be available for immediate online use; the physical card is delivered by mail. The delivery countries and any shipping costs are not stated.

Does the HPX card require KYC?

Yes. The card requires a passport for identity verification, and national ID cards are not accepted. Your name on the application must match your passport. A card-opening fee is paid before the review. The help center does not state the minimum age, proof of address requirements, processing timeline, or reasons for rejection, and it does not say whether the opening fee is refunded if the application is denied.

How do I top up the HPX card?

You top up the card by depositing cryptocurrency, such as USDT, BTC, or ETH, into your HPX account. The app converts the deposit into USD or EUR, and that balance is what the card spends. The specific blockchain networks supported for each token are not stated in the public materials, so you need to confirm the correct network from the app before sending anything. There is no bank transfer or fiat on-ramp option mentioned.

How do I add the HPX card to Apple Wallet or Google Pay?

The public materials do not confirm whether the HPX card supports Apple Pay or Google Pay. The App Store listing, the help center, and the FAQ do not mention tokenisation or mobile wallet integration. If you need this feature, contact support directly before applying, because the absence of confirmation means you may not be able to use the card with your phone’s tap-to-pay feature.

Is the HPX card safe?

The app includes an off-chain wallet with multi-signature co-management and an on-chain wallet with locally stored private keys. The developer states it collects no data from the app. However, the card issuer, BIN sponsor, and regulatory licences are not disclosed, and the App Store rating of 3.3 out of 5 from 135 ratings includes recurring complaints about stuck coins, failed withdrawals, and frozen accounts. The support channels are in-app help tickets and a Telegram group, with no stated hours. These factors make it important to limit the balance you hold on the card and to avoid using it as a long-term store of value.

Content created by the «cryptocardcheck» team