A euro crypto card with real fees, a real IBAN and a complaint history that deserves reading first

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

Kauri is a card you spend from a crypto balance, converted into euro, with a euro IBAN attached and, in the EU/EEA, a plastic card in the post. The idea is simple and the price is published: 20 EUR to issue, 1 EUR a month per card, 1% to top up, 1% on automatic conversion, and a delivery fee of 30 EUR if you want the physical thing. What is not published is as important as what is: no country list, no coins or networks, no minimum top-up, no monthly limits broken down by level, no blocked merchant categories, and a Trustpilot score of 2.8 from 16 reviews.

My score is 5.3 out of 10. That is not a snide number. It is what a card with real, published, mid-range fees and a genuinely useful euro IBAN gets when the things you would check first are either missing or bad. If you are a resident of the EU who wants a euro card and an IBAN, and you are willing to read the complaints before you deposit anything, this card does a specific job. If you want a cheap, obvious, well-documented everyday card, the missing details alone push it below the line for me.

The conditions described here are current as of October 28, 2026.

Will they give you the card?

Short answer: probably a virtual card in many countries, a physical card and an IBAN only if you are in the EEA or EU — and the card’s page does not tell you which countries those are.

That last clause is the whole problem in one sentence. Kauri publishes no country list. What you get instead is a starting position: virtual cards are available in many countries, and physical cards and IBANs are limited to the EEA/EU. The customer agreement adds that it does not supersede the law of your country, which is a fair thing to say and also a way of saying that your local rules still apply on top of whatever Kauri allows. It does not tell you what those rules are for you.

There is a second limit that is easy to overlook and belongs here. Accounts are not opened for people under the legal age of majority in their country. In most places that is 18, but it is defined by your country, not by Kauri.

So if you are reading this from somewhere outside the EU, the honest position is that nobody at Kauri has publicly committed to turning you down, and nobody has publicly committed to accepting you either. The only reliable way to know is to ask them. The support addresses and help centre are listed further down.

Who it suits, in one line: an EU or EEA resident who wants a euro-denominated card with a euro IBAN and is comfortable holding crypto with a provider while spending it. Who it does not suit: anyone who needs a definitive answer about their country before committing money, anyone who wants to keep their own keys, and anyone whose priority is the lowest total cost.

How to get it

You apply online, the agreement says identity verification runs under the anti-money-laundering policy, and the documents you will need are not listed on the card page. There is a dedicated address for the process: [email protected].

I want to be honest about how thin this section is, because the thinness is the finding. The card page does not tell you:

• which documents count (a passport, a national ID, a driving licence, a proof of address — the page names none of them)
• what the verification levels are, or whether they differ by country or by funding source
• how long verification takes, and what happens if it fails
• what the activation steps are after approval

Those details are not stated on the card’s public pages. Users on Trustpilot have separately reported identity documents being rejected, but that is a user report, not something Kauri has confirmed, and I mention it because a rejected document is the single most common place a crypto-card application dies quietly.

The card itself comes in three forms: a main virtual card, additional virtual cards, and a physical card. The card network is not stated on the page, and the currency is EUR.

The physical card is the expensive part. Getting it to your door costs 30 EUR for delivery on top of 20 EUR for issuance, and shipping is limited to the EEA/EU on the same starting data. Delivery time is not stated, and neither is the cost of a replacement card if you lose it. That second gap matters more than it sounds: a replacement price that has not been published is a price you find out about after the loss.

If you want the card in Apple Pay, the support answer is that Apple Pay is supported; a Google Wallet design is mentioned as well. Where to find this in practice: the Kauri app on the Apple App Store. I did not retrieve its ratings, so I am not going to imply anything about them.

Fees: what it really costs

Here is the honest number, and then the three payments that show why it is the number that matters. Every value below comes from the card’s own published fees; where the card does not publish something, the row says so.

Add the two percentage charges and you are at 2% on a crypto-funded payment: 1% when you load, 1% when the balance converts. Then add whatever the network charges for the blockchain transfer itself, because on-chain gas is charged by the network, not by Kauri. On the Ethereum network, for example, gas is paid only in ETH, so a wallet holding a token but no ETH cannot send. Some networks price their fees differently — on Tron, fees are paid through bandwidth and energy, often by burning TRX. The point is that a “1% top-up” is not a 1% top-up.

Now the three everyday payments, with the fees that actually apply.

Coffee or groceries, 20 EUR, card already loaded. The 1% auto conversion applies when the payment converts your balance. No FX fee, because there is no currency conversion. Roughly 0.20 EUR on the card side. If you wanted to spend the 20 EUR as plain euro rather than as crypto, you would have loaded it first and paid the 1% then instead.

A meal in another currency, 40 EUR equivalent, from a balance sitting in crypto. The 1% auto conversion applies. A separate FX fee is not listed, so I cannot tell you whether one exists on top, whether it is folded into the conversion, or what rate you get. This is a genuine gap: many cards in this category quote an exchange-rate markup or an explicit FX percentage, and Kauri does not. What you can check yourself is the exchange rate shown at the moment of conversion, which is the only place the number will appear.

Withdrawing 100 EUR from an ATM. Here the fee is heavy and fixed: 1.5% plus 1.5 EUR, which on 100 EUR is 3 EUR. Lift 500 EUR and it is 9 EUR. Compare that with a normal debit card’s ATM fee structure, and with the alternative of just paying in the shop. A crypto card with a 1.5% plus 1.5 EUR ATM charge is not a cash card.

The 3 BTC monthly transaction limit is stated as a ceiling; per-level limits are not, so I do not know whether you get more or less than that at any given moment. A EUR ceiling would have been more useful for a euro card.

How to top it up

Top-up means sending crypto to the custodial wallet, and the card converts it to EUR at the moment of payment. There is a 1% top-up fee, and sending crypto to another Kauri member’s card costs 0.

That is the entire top-up picture, and it has two holes in it that matter. Coins and networks are not listed — the card does not publish which tokens it accepts or on which chains. And the minimum top-up is not stated.

The missing network list is not a detail. A blockchain transfer is irreversible, so a deposit sent on a network the provider does not support, or sent to an address belonging to a different network, can be lost or need manual support recovery with no guarantee. Ask before you send, and check what the app shows you for the deposit address and the network before confirming, not after.

The custodial part is worth understanding on its own. Control of crypto belongs to whoever holds the private key or seed phrase — typically 12 to 24 unencrypted words that anyone who obtains them can use to restore the wallet and spend its funds. With a custodial wallet the provider holds the credentials, so you must trust the provider completely. Custodial platforms have a record of failures: Mt. Gox reported about US$350 million stolen between 2011 and 2014, Coincheck about US$400 million in 2018, and the Ronin Network US$625 million in 2022. Holding funds with a custodian carries counterparty and hack risk, and that is risk you carry on top of everything else on this page.

If you withdraw the money and close the account, there are rules: on closure, funds tied to anti-money-laundering reasons are sent to an EU/EEA-licensed credit institution; otherwise they are returned in fiat or crypto at the company’s discretion. Dormant accounts are charged a fee after 6 months.

What does “at the company’s discretion” mean for you? It means you do not choose between fiat and crypto on the way out, and you should not plan to. If you hold something you would rather have back in a specific form, take it out before you need it out.

Paying with it every day

This is where the card does best, and it is why the total score is not lower than 5.3.

For daily use you get a virtual card and a physical card, both in EUR, plus Apple Pay. A Google Wallet design is mentioned. You can withdraw cash, expensively. In short, the everyday mechanics work: this is a card you can take to a shop, put in your phone, or use to buy things online. There is one tier, so there is no tier ladder to understand, and no upgrade to chase.

Apple Pay is the useful part, and it is useful for a specific technical reason. Apple Pay replaces the card number with a device-specific Device Account Number held in the Secure Element, not on Apple’s servers, and each payment carries a one-time dynamic security code. In practice that means the number a shop sees is not your card number, so a shop that stores card numbers is not storing yours.

Where you can expect friction, is in the category codes. A merchant category code is the four-digit number that classifies a business by goods or services, assigned when the business starts accepting cards. MCC 7995 covers gambling — casinos, betting, lotteries — and many issuers block it by policy rather than by law, with the blocked list differing by issuer. Kauri does not publish which categories are blocked, so I cannot tell you whether gambling, adult material, fuel or fuel-equipment stores are available on this card. If any of that is part of how you spend, you will find out by trying.

Online payments usually go through 3-D Secure, which adds an identity check to the transaction: the issuer assesses risk and either approves it without friction or challenges you with a one-time code or biometric. Visa’s brand is Visa Secure, Mastercard’s is Identity Check. Because Kauri does not state which network the card runs on, I cannot tell you which of those you will be asked for.

There is one more thing that bites people, and it is not about crypto at all. Address verification compares the numeric parts of a billing address you type in with the issuer’s records; it is mainly offered in the US, Canada and the UK and is generally unavailable for foreign-issued cards, which can cause declines. So a card issued in the EEA used on a US site that demands a US billing address may simply fail. That is a property of the payment system, not of Kauri, but it will feel like Kauri when the payment does not go through.

Declined authorisations can also leave a hold on your funds for several days, typically up to seven. That is worth knowing before you conclude you were short of money.

On rewards, there is nothing for you: cashback is not mentioned, and card spending is not rewarded. The one reward in the system goes to members — a referral pays the referrer 15% of commissions. In other words, if someone signs up because of you, they are doing you a favour in the structure, and you are not doing them one.

If a payment goes wrong, the chargeback fee is 30 EUR, and the card’s chargeback policy is a separate PDF document I have not read. The agreement says Estonian law and the Estonian County Court govern.

What can go wrong

Let me separate the official picture from the complaint picture, because they look very different and conflating them would be dishonest.

Officially, no incidents found. The company structure is legitimate and traceable: KAURIFINANCE OÜ, Tallinn, Estonia, registration 14559136, holding a virtual asset service provider licence FVT000328 issued 17.11.2020, described as upgraded in 2023. The card service comes from Quicko sp. z o.o. in Poland, a national payment institution under UKNF IP52/2021. The IBAN comes from Breinrock LTD in Canada, FINTRAC M20573902. A PCI DSS certificate is listed. The user agreement is effective 30.12.2025.

Every one of those is a real, checkable registration. Here is how to check it yourself, because this is the part worth doing rather than trusting. ESMA keeps an interim register of authorised crypto-asset service providers, white papers and non-compliant entities, and you can look a provider up there. That register matters more than usual right now: under MiCA — the EU’s markets-in-crypto-assets regulation, which ESMA says took legal effect in June 2023 — the rules on asset-referenced and e-money tokens applied from 30 June 2024 and the remaining provisions, including the CASP rules, from 30 December 2024. MiCA’s transitional period lets providers already operating under national law continue only until 1 July 2026 or until they receive or are refused a MiCA authorisation, whichever comes first. So a provider’s status is genuinely in motion, and the register tells you where a provider stands today rather than at some earlier date.

The same two-licence structure applies to the card. MiCA covers the crypto side — custody, exchange, transfer — while a card is a payment service regulated separately under e-money and payment-services law. That is why a crypto card often depends on two licences, and why “which licence do they hold” is not always a single answer. One further consequence of the payment side: an electronic money institution must safeguard customer funds by segregating them in dedicated accounts or insuring them, and those funds are not bank deposits and may not be covered by a deposit guarantee scheme.

Now the user reports, which are a different category and I am labelling them as such. Trustpilot shows 2.8 out of 5 from 16 reviews, 6 of them in the last 12 months, read on 2026-10-21. The themes, all from users, not from Kauri:

• accounts frozen or locked after deposits (2025)
• funds not returned (2025)
• support unresponsive (December 2024 through 2025)
• slow verification
• high IBAN fees (July 2026)
• identity documents rejected
• accusations of scam
• a closure notice in July 2026

That last one deserves unpacking, because it is the pattern that has wrecked card programmes before and you should recognise it. FTX is the reference: Visa terminated its global agreements with FTX on 13 November 2022 and the FTX US debit card was wound down by its issuer. Before that, WaveCrest — a Visa card issuer that supplied several crypto card brands — was suspended by Visa in Europe in 2018, closing every WaveCrest-issued Visa programme. The general shape of a programme closure is a notice period, then spending and loading stop, then users are asked to withdraw remaining balances. I found one 2026 closure reported by a secondary source where new loads ended 8 July 2026 and spending stopped 8 August 2026; that is a single unconfirmed source and I am not presenting it as established.

You will notice that Visa and Mastercard do not issue crypto cards to consumers themselves. They license issuers, and they can suspend a programme. So the card in your wallet is issued by somebody else, and that somebody else’s licence is the thing that can be pulled.

There are also routine, non-dramatic failure modes. The card blocks after three wrong PIN entries. Blockchain transfers are irreversible, so a wrong-network deposit may be gone. Stablecoins can depeg: TerraUSD collapsed in May 2022 and USDC temporarily lost its peg in March 2023 during the US banking crisis. Tether says it disables tokens in wallets on the OFAC sanctions list and has frozen funds tied to illicit activity, so stablecoins are not censorship-proof.

One of these deserves a word of expectation-setting rather than alarm. Anti-money-laundering law requires regulated businesses to verify customers and assess risk, and in the EU that due diligence covers name, address, date of birth, nationality and identity documentation, a sanctions check, the purpose of the relationship, and whether you are a politically exposed person. Nationality is recorded and screened separately from residence, because sanctions screening and issuer risk policy are applied to citizenship and country of birth as well as address. And if due diligence cannot be completed, EU rules require the institution to refrain from the transaction or relationship and, where necessary, end existing relationships. That is why accounts get closed or frozen pending documents — it is the rule working, not a scam. It is also why a card that works smoothly for a year can freeze in a week if your circumstances change.

One thing that makes the fee structure feel less bad than the number: under 3-D Secure, liability for fraudulent online payments can shift from the merchant to the cardholder’s bank — or, per critics, to the cardholder. So a fraudulent transaction is not automatically refunded to you, and the 30 EUR chargeback fee sits on top of that uncertainty.

What to take instead

I compare these on the same questions — who can get it, what it costs, how it is funded, whether it rewards you — and I use the same score out of 10. Scores are mine; everything factual is from each provider’s own pages.

International Visa Card — 6.7 / 10. A U.S.-issued Platinum Visa card, virtual, paying in USD; the physical card is listed as “Coming soon”. It is the one that beats Kauri on my score, mostly because its fee page is complete where Kauri’s is not. Issuance is $5 one-time, no maintenance fee, and plans are Classic free, Pro $9.00/month, Max $19.00/month. Card use in USD is free on all plans; foreign currency costs the Visa exchange rate plus a 2% FX fee. Deposits of any kind are free. Funding is USDC or USDT into the USD account at 1:1, plus USD, EUR, SEPA, SWIFT and FedNow deposits; networks are not stated. No cashback is stated. On eligibility it is the strictest of the three: the account and card are not available to residents or legal registrants of Belarus, mainland China, North Korea, Cuba, India, Iraq, Iran, Israel, Myanmar, Nepal, Nicaragua, Russia, Syria, Turkey, Ukraine, Venezuela and Vietnam, with FATF grey-list countries reviewed case by case with compliance approval. Purchases are blocked in North Korea, Cuba, Iran, Russia, Syria, Ukraine and Venezuela. Note that the rule is by residence or registration — citizenship is not mentioned. If you are in a restricted country this is a harder no than Kauri gives you.

UNi Card — 6.1 / 10. A multicurrency card on the Mastercard network, spending from the UNi.Global account balance; whether it is virtual or physical is not stated, and neither is who can get it. What it does state is the part that matters for a reader worried about being nickel-and-dimed: no annual fee, no foreign transaction fee, assets converted at live over-the-counter rates, and “no hidden exchange fees”. Issuance fee, funding routes and cashback are not stated. Rewards are “Spend-to-Earn” up to 3% with the card. For a person whose main worry is unlisted charges, a published no-FX-fee line is worth more than Kauri’s silence on the same point.

Whop Cards — 5.2 / 10. Visa, working anywhere Visa is accepted, online and in stores; type and currency not stated, and cards can also be issued to team members. The page says “no extra fees” but lists no amounts. It spends from a Whop balance — a pending balance becomes usable as soon as a payment arrives, while standard withdrawals use settled funds — and the starting data says that balance is backed by stablecoin collateral from a linked wallet, with coins and networks not stated. Rewards are 5% cashback at select merchants, currently Uber, with more planned; payout currency and conditions are not stated. On geography it is US-only for consumers: 31 states including Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, South Carolina, Texas, Utah, Virginia, West Virginia and Wyoming, and 41 states for businesses, with unsupported consumer countries including Belarus, China (Mainland), Cuba, Hong Kong, India, Iran, Iraq, Israel, Myanmar, Nepal, Nicaragua, North Korea, Russia, Syria, Turkey, Ukraine, Venezuela and Vietnam. Whether the basis is citizenship or residence is not stated. If you are not in the US, this one is simply not yours.

Side by side, on the things that decide it for most readers:

The honest conclusion from that table: Kauri is the only one of the four that clearly gives you a euro card with a euro IBAN, and that is a real advantage in the EU. But it is also the only one where the FX fee is unlisted and the accepted coins are unnamed. A euro card is not much use if you cannot see what conversion costs you.

Who I would recommend it to

If you live in the EU or EEA, you want to spend a crypto balance as euro without thinking about it each time, you want a euro IBAN to receive money, and you are the kind of person who reads terms before depositing — this card is a reasonable choice, and the price is not predatory. 20 EUR to open, 1 EUR a month, 1% to load, 1% to convert is not cheap but it is not a rip-off either, and the 1 EUR monthly fee is charged per card, which means extra virtual cards cost extra.

I would also suggest keeping the physical card optional in your head. The 30 EUR delivery on top of 20 EUR issuance is the single largest cost on this page, and the delivery time and replacement cost are both unstated. A virtual card plus Apple Pay covers most daily use for a fraction of it.

And I would tell you to treat the custody question as the main decision, not the fee question. Your funds sit in a custodial wallet with you in a segregated safeguarding account, the card is PCI DSS certified and blocks after three wrong PINs, and the card’s own agreement is governed by Estonian law. That is a coherent, regulated setup. It is also a setup in which your money is not yours in the way a self-custody wallet means — with self-custody-linked cards the funds stay in your own wallet until the moment of payment, and in exchange you carry sole responsibility for key loss, phishing, and clipboard-hijacking malware that swaps copied addresses. Neither is comfortable. Know which one you are choosing.

Who I would not recommend it to: anyone outside the EEA/EU who needs certainty about availability, since no country list is published; anyone who needs to know the FX fee before they spend, since it is not listed; anyone who wants cash regularly, given 1.5% plus 1.5 EUR at the ATM; and anyone who is uneasy about the complaint record. On that last point — 2.8 from 16 reviews, with reports of frozen accounts after deposits, funds not returned and a closure notice in July 2026, is a small sample from a small population, which is why I do not treat it as proof of anything. But it is not nothing, either. If a provider’s status is in motion under the MiCA transitional period, the question to ask is not whether the reviews are representative. It is what your exit looks like on the day you want out.

Support, if you need it before you decide: [email protected], a help centre at support.kauri.finance, and [email protected] for identity verification. The Kauri app is on the Apple App Store.

One last thing about the money side, and this is not advice so much as arithmetic. The IRS treats digital assets as property, so exchanging them for goods, services, dollars or other digital assets generally produces a taxable gain or loss; for personal holdings the result is a capital gain or loss, short-term if held a year or less, measured in local fiat currency at fair market value on the date of the transaction. Which means each card payment funded from crypto may be a separate disposal. I am not going to tell you what your obligations are — that depends on where you live and I am not qualified to. But a card that makes spending feel frictionless does not make the tax disappear, and in several countries the record-keeping is yours to keep.

Frequently asked questions

What is the Kauri card?

Kauri is a euro payment card you spend from a crypto balance. You send crypto to a custodial wallet, the balance converts to EUR when you pay, and the card behaves like a normal euro card in shops and online. In the EEA and EU you also get a euro IBAN and can order a physical card. It is a payment product, not a bank account, and it does not pay cashback or rewards.

How does Kauri card work?

You top up with crypto, which is converted to EUR at the point of payment, and the card spends that euro balance. Cards come as a main virtual card, additional virtual cards, and a physical one. Apple Pay is supported. A 1% top-up fee and a 1% auto conversion fee both apply, plus whatever network fee the blockchain charges for the transfer itself.

Is Kauri a bank?

No. The company is KAURIFINANCE OÜ in Tallinn, Estonia, registration 14559136, holding a virtual asset service provider licence FVT000328 issued 17.11.2020. Cards are issued through Quicko sp. z o.o. in Poland and the IBAN comes from Breinrock LTD in Canada. It is a licensed crypto service provider and payment programme, not a deposit-taking bank.

Who owns Kauri?

Kauri’s card and crypto side sits with KAURIFINANCE OÜ in Estonia. Card issuance is handled by Quicko sp. z o.o., a Polish national payment institution, and the IBAN by Breinrock LTD, a Canadian registered entity. So ownership of the product is split across three companies in three countries — which is normal for this category, and worth knowing when something goes wrong.

Is the Kauri card available in my country?

The card’s page publishes no country list. Virtual cards are said to be available in many countries; physical cards and IBANs are limited to the EEA/EU. The agreement also says it does not supersede your country’s law. Outside the EEA/EU, ask [email protected] directly and get the answer in writing before depositing anything.

How do I get and activate the Kauri card?

Apply online and expect identity verification under the anti-money-laundering policy; the card page does not list which documents you need or how long it takes, but [email protected] is the address for it. Accounts are not opened for anyone under the legal age of majority in their country. Once approved, add the virtual card to Apple Pay or order the physical one for 30 EUR delivery plus 20 EUR issuance.

Does Kauri require KYC?

Yes. The agreement commits to KYC under an anti-money-laundering policy, which in the EU means checking name, address, date of birth, nationality and identity documentation, running a sanctions check, and assessing whether you are a politically exposed person. Nationality is screened separately from residence. If verification cannot be completed, EU rules require the institution to decline the relationship.

How much does Kauri cost?

Issuance is 20 EUR, monthly maintenance is 1 EUR per card, top-up is 1%, auto conversion is 1%, ATM cash is 1.5% plus 1.5 EUR, PIN change and balance inquiry are 0.5 EUR each, physical card delivery is 30 EUR, and a chargeback costs 30 EUR. The monthly transaction limit is 3 BTC. The FX fee is not listed separately, which is the number I would want before spending abroad.

How do I top up and withdraw?

Top up by sending crypto to the custodial wallet; coins and networks are not listed, so confirm the address and network before sending, because transfers are irreversible. Sending crypto to another Kauri member’s card costs 0, and the standard top-up fee is 1%. On withdrawal, closing an account sends AML-related funds to an EU/EEA-licensed credit institution and otherwise returns money in fiat or crypto at the company’s discretion; dormant accounts are charged after 6 months.

Is Kauri card safe, and is it worth it?

Worth it if you specifically want a euro card with a euro IBAN and can live with custodial custody and unlisted FX. Approach the safety question carefully: the licence and PCI DSS certification are real, but Trustpilot shows 2.8 from 16 reviews, with user reports of accounts frozen after deposits, funds not returned, unresponsive support and a closure notice in July 2026. Card programmes can be closed by their issuer, as the FTX and WaveCrest cases show.

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